privacy policy
Last updated: 5/17/2024
MANNER AND GRACE LLC ("us", "we", or "our") operates https://www.mannerandgrace.com/ (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
Please read this Privacy Policy carefully. We will alert you to any changes to this Privacy Policy by changing the “last updated” date at the top of this Privacy Policy. Any changes become effective immediately upon publication on our Site, and you waive specific notice of any changes to the Privacy Policy by continuing to use and access our site(s). We encourage you to review this Privacy Policy periodically when you use our Site for any purpose or engage with us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by your continued use of our Site after the revised Privacy Policy is posted.
INFORMATION COLLECTION AND USE
We collect a variety of information from you when you visit our Site, make purchases, or interact with us on social media. By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third-party processors as needed for our legitimate business interests. The information we collect may include:
Personal Information: Personal Information is information that can be used to identify you specifically, including your name, shipping address, email address, or demographic information like your age, gender, or hometown. You consent to giving us this information by providing it to us voluntarily on our Site or any mobile application. You provide some of this information when you register with or make purchases from our Site. You may also provide this information by participating in various activities associated with our site, including responding to blogs, contacting us with questions, or participating in group training. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our Site or from making purchases.
Derivative Data: Derivative data is information that our servers automatically collect about you when you access our Site, such as your IP address, browser type, the dates and times that you access our Site, and the specific pages you view. If you are using a mobile application, our servers may collect information about your device name and type, your phone number, your country of origin, and other interactions with our application.
Financial Data: Financial data is data that is related to your payment method, such as credit card or bank transfer details. We collect financial data in order to allow you to purchase, order, return or exchange products or services from our Site and any related mobile apps. We store limited financial data.
Social Networking Data: We may access personal information from social networking sites and apps, including Facebook, Instagram, Linked-in, Twitter, Pinterest, Snapchat or other social networking sites or apps not named specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.
Mobile Device Data: If you use our Site via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.
Other data: On occasion, you may give us additional data in order to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information and it will be clear that you are offering this kind of information in exchange for an entry into such a contest or giveaway.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Your information allows us to offer you certain products and services, including the use of our Site, to fulfill our obligations to you, to customize your interaction with our company and our Site, and to allow us to suggest other products and services we think might interest you. We generally store your data and transmit it to a third party for processing. However, to the extent we process your data, we do so to serve our legitimate business interests (such as providing you with the opportunity to purchase our goods or services and interact with our Site or mobile app).
Specifically, we may use the information and data described above to:
Create and administer your account;
Deliver any products or services purchased by you to you;
Correspond with you;
Process payments or refunds;
Contact you about new offerings that we think you will be interested in;
Interact with you via social media;
Send you a newsletter or other updates about our company or Site;
Deliver targeted advertising;
Request feedback from you;
Notify you of updates to our product and service offerings;
Resolve disputes and troubleshoot any problems;
Administer contests or giveaways;
Generate a profile that is personalized to you, so that future interactions with our Site will be more personal;
Compile anonymous statistical data for our own use or for a third party’s use;
Assist law enforcement as necessary;
Prevent fraudulent activity on our Site or mobile app; and
Analyze trends to improve our Site and offerings.
LOG DATA
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze this data.
The following are specific reasons why we may share your information.
Third-Party Processing: We may disclose your information to third parties who assist us with various tasks, including payment processing, hosting services, email delivery and customer service. We may not always disclose these third-party processors if not required by law.
By Law: We may share your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and to avoid credit risks.
To Protect Our Company: We may use your information to protect our company, Bachman Writes LLC, including to investigate and remedy any violations of our rights or policies. We may also disclose your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.
Third-Party Partners: In order to provide our services and administer our rewards and promotional programs, we may share your information (excluding financial data) with our third-party promotional and marketing partners, including, without limitation, businesses participating in our various programs. With your permission, third-party applications or services may access your Personal Information.
We may also employ other companies and individuals to perform functions on our behalf. Examples may include providing technical assistance, order fulfillment, customer services, and marketing assistance. These other companies will have access to your data only as necessary to perform their functions and to the extent permitted by law.
Additionally, we may disclose your information to certain third parties for the purpose of enabling them to contact you so that they can offer you relevant goods and services.
Advertisers: We may use third-party advertising companies to run and manage our ads that appears when you visit our Site or mobile app. These companies may use information about your visit to our Site and other websites that are contained in web cookies (as described below) to offer you personalized advertisements about goods and services that might interest you. We cannot control the activities of such other advertisers or web sites. You should consult the respective Privacy Policies of these third-party advertisers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.
Other Third Parties: We may share information with advertisers, our investors, or other third parties for the purpose of conducting general business analysis. If we do so, we will make reasonable efforts to inform you if required by law.
Sale or Bankruptcy: In the event that our company is sold, goes out of business or enters bankruptcy, your information may be an asset that is transferred to a third party successor. Such a successor is not bound by our Privacy Policy and may have its own. You will be notified in the event our company is sold, goes out of business or enters bankruptcy.
Interaction with others: If you interact with others on our Site or mobile app, such as participating in a group chat or a group online course, other users may have access to some of your data, including your name, profile picture, and your history of interaction with our Site, such as prior comments or posts.
Online postings: When you post online, your posts may be viewed by others, and we may distribute your comments outside the Site.
External Links: Our Site may include hyperlinks to other websites not controlled by us. We suggest you exercise caution when clicking on a hyperlink. Although we use reasonable care in including a hyperlink on our own web page, we do not regularly monitor the websites of these third parties, are not responsible for any damage or consequences you suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third party website that you access by a hyperlink, nor are they bound by ours. We encourage you to read the policies of those third party websites before interacting with them or making purchases. They may collect different information and by different methods than we do.
Other purposes: We may disclose your personal data as necessary to comply with any legal obligation or to protect your interests, or the vital interests of others or our company.
COOKIES
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially reasonable means to protect your Personal Information, we cannot guarantee its absolute security.
We also use cookies and web beacons to store certain information. We may use cookies to authenticate your identity, to determine if you are logged onto our Site, for personalization, for security, for targeted advertising, or for analysis of the performance of our Site and services. For example, cookies allow us to recommend blog posts to you based on what you have read on our site in the past. We use cookies that are not specific to your account but unique enough to allow us to analyze general trends and use, and to customize your interaction with our Site.
Most browsers are set to accept cookies by default. In addition, when you first encounter our Site, you will be asked to “consent to cookies.” If you wish to disable cookies, you may do so through your individual browser options. However, this may affect your ability to use or make purchases from our Site. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. By continuing to use our Site and not disabling cookies on your browser, you are consenting to our use of cookies in accordance with the terms of this Privacy Policy.
In addition, we may use third-party software to post advertisements on our Site or mobile app to oversee marketing or email campaigns, or manage other company initiatives. These third-party softwares may use cookies or similar tracking technology. We have no control over these third parties or their use of cookies.
WEBSITE ANALYTICS
We may partner with third-party analytic companies, including Google Analytics. The analytic companies may also use cookies or other tracking technologies to analyze visitors’ use of our Site or mobile app to determine the popularity of the content, and better understand online activity. We do not transfer personal information to these third-party vendors. However, in order to access our Site, you must consent to the collection and use of your information by these third-party analytic companies. You should review their Privacy Policy and contact them directly if you have questions. If you do not want any information to be collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
PROCESSING YOUR INFORMATION
For the most part, we do not process your information in-house, but give it to third-party processors for processing. For example, when PayPal takes your payment information, they are a third-party processor. They process your payment and remit the funds to us. So in many instances, it will be necessary for us to transmit your information to a third-party processor, as we do not have the capability to perform these functions. More detail on third-party processing is provided below.
However, we may, from time to time, process your data internally. The legal basis for this processing is both your consent to the processing, and our need to conduct our legitimate business interests. Our purposes in processing this information, if we do, is to administer, maintain, and improve our Site and offerings, to enter into contracts with you, to fulfill the terms of those contracts, to keep records of our transactions and interactions, to be able to provide you with goods and services, to comply with our legal obligations, to obtain professional advice, and to protect the rights and interests of our company, our customers (including you), and any third parties. We may process the following data:
Data associated with your account, such as your name, address, email address and payment information.
Data about your usage of our Site, such as your IP address, geographical information, and how long you accessed our Site and what you viewed.
Data related to your personal profile, such as your name, address, profile picture, interests and hobbies, or employment details.
Data that you provide us in the course of using our services.
Data that you post on our Site, such as comments or responses to blogs.
Data that you submit to us when you make an inquiry regarding our Site or offerings.
Data related to your transactions with us, including your purchase of our goods or services. This information may include contact details and payment information.
Data that you provide to us when you subscribe to our emails or newsletters, including your email address and contact information.
Data that you submit to us via correspondence, such as when you email us with questions.
Any other data identified in this Privacy Policy, for the purpose of complying with our legal obligations, or to protect the vital interests of you or any other natural person.
INFORMATION FROM USERS OUTSIDE OF THE USA AND CONSENT TO TRANSFER JURISDICTION
Our Site and services are operated in the USA. If you are located in another jurisdiction, please be aware that Personal Information you provide will be transferred to, and stored and processed in the USA. By using our Site, you consent to the transfer, processing and storage of your Personal Information in the USA, where privacy laws may not be as comprehensive as those in your country of citizenship or residence. We will take all steps reasonably necessary to ensure your Personal Information is treated securely and in accordance with this Privacy Policy.
If you are a resident of the European Economic Area (EEA) or Switzerland, you are entitled to certain rights under the “General Data Protection Regulation” or “GDPR” enacted in April 2016. These include, without limitation, the right to: (1) access your personal data (as that term is defined under the GDPR); (2) request deletion of your personal data; (3) restrict processing of your personal data; and, (4) to receive your data in a portable manner. We will only process your personal data as described in this Privacy Policy and only for the duration necessary. To exercise any of these rights, please contact us as described in the “CONTACT US” section below. If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based.
YOUR CALIFORNIA PRIVACY RIGHTS
If you reside in California, you also have the right to ask us once a year if we have shared Personal Information with third parties for their direct marketing purposes. To make a request, please refer to the instructions below regarding how to make a request.
California Consumer Privacy Act of 2018 (“CCPA”)
Effective January 1, 2020, if you reside in California, then you have the following rights:
You have the right to opt-out of the use of your Personal Information for targeted or behavioral advertising which may be deemed a sale of information under the CCPA. Please note that advertising, including targeted advertising, enables us to provide you certain content for free and allows us to provide you offers relevant to you. If you would like to opt-out our use of information for such purposes that may be considered a “sale” under California, you may do so by emailing us at hello@mannerandgrace.com.
You have the right to request deletion of your Personal Information.
You have the right to request us to disclose to you the following, no more than twice in a 12-month period, and, in all cases, for the preceding 12 months:
We will not discriminate against you because you exercised your rights under this section of the Privacy Policy.
For purposes of exercising your rights above, please note the following regarding how we collect and use your Personal Information as described in this Privacy Policy.
If you wish to submit a request under the California Consumer Privacy Act of 2018, please feel free to submit a verified request by one of the following means:
You may also contact us by email or mail at the following:
MANNER AND GRACE LLC
1000 Boston Post Road #1030, Old Saybrook, Connecticut 06475 USA
or
CHILDREN UNDER 13
We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that any of your children has provided us with personal information without your consent, please contact us and we will take steps to remove that information.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is effective as of the date noted above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our Site.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at hello@mannerandgrace.com.