FAQs
All the As to your Qs.
Our Products
What's a list-style planner?
What's a list-style planner?
Rather than rigid formatting (hourly time slots and habit trackers), M&G planners take a list-style approach. You can organize your planner using Themes (timeframe, project, topic, activity), Focus (goals, dates, categories, mantras), Details (instructions, schedules, events, locations), and Lists (to-do, shopping, packing, gratitude). Plus there’s tons of space to plant thoughts and ideas for later. This flexible framework helps you mindfully plan the things you want to prioritize instead of dictating what and how you should plan your life. Take a peek inside our signature planner, The Self Organizer, and see for yourself!
Can I add custom sections for my planner?
Can I add custom sections for my planner?
The Self Organizer sections are pre-designed to be used any way you want! Instead of trying to strategize overwhelming and costly add-on sections, M&G planners are a new kind of custom planner designed to match your life, instead of forcing your life to match your planner. Take a peek inside our signature planner, The Self Organizer, and see for yourself.
M&G is “lefty-friendly”—can I use the planners if I’m right-handed?
M&G is “lefty-friendly”—can I use the planners if I’m right-handed?
Yep! Righties will also appreciate the layflat binding, smudge-resistant paper, and high-quality paper stock that won’t bleed. While these features are “nice to have” for right-handed writers, lefties have the unique experience of battling metal coils that get in the way and smearing freshly written ink since we’re taught to write and read left to right.
What type of paper do you use?
What type of paper do you use?
We use 80 lb. paper which is thicker and stronger than most common printing paper. Our paper is smudge-resistant and stops most inks from bleeding through the page.
Are your pens and paper really smudge-resistant?
Are your pens and paper really smudge-resistant?
Our founder is a proud lefty and has the ink-stained side palm to prove it! That said, while we’ve tested a lot of stationery products out there, it’s possible that some particularly inky pens might still smudge and some marker pigments could still bleed through our paper. We wish we could give a 100% guarantee, but our lawyers would not approve.
Orders
I signed up for your email list but didn't receive my coupon code.
I signed up for your email list but didn't receive my coupon code.
Oh, dear, let’s fix that! First, double-check that our email didn’t end up in your spam folder. If it’s not there email us at hello@mannerandgrace.com and we’ll take care of you.
Can I cancel my order?
Can I cancel my order?
Per our Return Policy, all sales are final. However, depending on the status of your order, it may be possible to cancel the order. Orders may not be canceled after shipment.
Please email us at hello@mannerandgrace.com for more information.
When will I receive my order?
When will I receive my order?
Please see our Shipping Policy for more information.
I have a problem with my order.
I have a problem with my order.
Email us at hello@mannerandgrace.com and we'll get things sorted. See our Return Policy for more information .
Shipping & Returns
What's your return policy?
What's your return policy?
Manner & Grace currently does not accept returns. All sales are final and non-refundable. All gift card sales are final and not eligible for exchange.
If your order arrives damaged or defective, please email us at hello@mannerandgrace.com within 7 days of receiving your order and we’ll be happy to replace the damaged item. Please make sure to include your name, order number, a description of the damage or issue along with any photos in the email. Please note, the product must be unused to qualify for an exchange under our policy.
Questions? We’d be happy to chat with you. Please feel free to email us at hello@mannerandgrace.com
Do you ship outside of the US?
Do you ship outside of the US?
Yes, international shipping rates vary based on location. See our Shipping Policy for more information .
Where are you based?
Where are you based?
M&G is designed, based, and ships from the U.S. Our inventory is carefully sourced both domestically and internationally.